Privacy policy

This policy explains how AIM DIGITAL UK LTD (“AIM Digital”, “we”, “us”) uses personal information when you visit this website or contact us. We are the data controller for this information under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

AIM DIGITAL UK LTD, registered in England & Wales, company number 15780709. Registered office: 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom. For any privacy question, email info@aimdigitallimited.co.uk.

What we collect

• Quote requests: your name, email address, and optionally your company and phone number, plus the service, budget, timing and project details you enter.
• Direct contact: anything you send us by email, phone or WhatsApp.
• Technical data: our hosting provider automatically processes information such as your IP address and browser type to deliver and secure the website.

We do not use analytics or advertising tracking on this website, and we do not sell personal information.

How and why we use it

• To reply to your enquiry and prepare a proposal, as a step before entering a contract with you, or in our legitimate interest in responding to business enquiries.
• To deliver agreed work and manage our client relationship, to perform our contract with you.
• To keep the website secure and prevent misuse, in our legitimate interest in protecting our services.

Who we share it with

We share personal information only with service providers that help us run this website and respond to you:

• Resend, which delivers quote requests to our inbox. Resend may process data in the United States under safeguards approved for UK data transfers.
• Our website hosting and database providers, which store and serve the website.
• Trustpilot, whose review widget on our home page is loaded from Trustpilot’s servers and is covered by Trustpilot’s own privacy policy.
• WhatsApp (Meta), only if you choose to contact us that way.

Cookies and browser storage

This website does not set analytics or advertising cookies. We store your light or dark theme choice in your browser so the site remembers it; this stays on your device. The Trustpilot widget may set its own cookies when it loads. You can block or delete cookies in your browser settings; the website will still work.

How long we keep it

We keep enquiries for up to 24 months after our last contact so we can follow up on your project. If you become a client, we keep project and billing records for as long as needed to meet our legal and accounting obligations, normally six years.

Your rights

You can ask us to access, correct, delete or restrict the use of your personal information, object to how we use it, or request a copy to transfer elsewhere. Email info@aimdigitallimited.co.uk and we will respond within one month. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We will update this page if our practices change. The date at the top shows when it was last revised.